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Terms and Conditions
Terms and Conditions
Welcome to C M Hano Virtual Assistant! These terms and conditions outline the rules and regulations for the use of our virtual assistant services.
1. Acceptance of TermsBy accessing and using our services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.
2. Services ProvidedWe offer virtual assistant services, including but not limited to administrative support, scheduling, email management, and other tasks as agreed upon. The scope of services will be defined in the service agreement with each client.
3. Payment TermsClients agree to pay for services as outlined in the service agreement. Payments are due upon receipt of the invoice. Late payments may incur additional fees.
4. ConfidentialityWe respect your privacy and confidentiality. All information shared with us will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.
5. LiabilityWhile we strive to provide the highest quality of service, we are not liable for any damages or losses resulting from the use of our services. Clients agree to use our services at their own risk.
6. TerminationEither party may terminate the service agreement with written notice. Upon termination, all outstanding payments for services rendered must be settled.
7. Intellectual PropertyAll content created by us during the provision of services remains the intellectual property of C M Hano Virtual Assistant until full payment is received. Upon payment, the client will have full rights to the content.
8. User ConductClients agree to use our services for lawful purposes only. Any misuse of our services, including but not limited to unlawful behavior, hate speech, bullying, or spam, will result in immediate termination of services.
9. Changes to TermsWe reserve the right to update or modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the new terms.
10. Contact InformationFor any questions or concerns regarding these terms and conditions, please contact us at cera.m.hanoauthor@gmail.com
Return and Refund Policy
At C M Hano Virtual Assistant, we strive to provide the highest quality of service to our clients. We understand that circumstances may change, and we have established the following return and refund policy to ensure clarity and fairness.
1. Cancellation and Full RefundClients have 48 hours from the time of the first payment to cancel their service for a full refund, minus any extra fees incurred. To cancel your service within this period, please contact us at [Your Contact Information].
2. No Refunds After 48 HoursIf a cancellation request is made after the 48-hour period or after the product has been delivered, no refund will be issued. This policy is in place to ensure that our team is fairly compensated for the time and effort invested in providing our services.
3. Extra FeesAny extra fees incurred during the provision of services, such as transaction fees or third-party service charges, will be deducted from the refund amount.
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